Privacy Policy

Effective Date: April 2, 2025

Cairn Consulting Group LLC (“Cairn,” “we,” “us,” or “our”) is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information in the context of our website (www.cairnconsultinggroup.com), our services, and our market research activities.

By accessing our website or participating in our research, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

A. Personal Information

• Name, email address, phone number, business title, organization, and any information voluntarily provided via forms, surveys, interviews, or correspondence.

B. Technical Information

• IP address, browser type, device identifiers, time zone, and usage data collected via cookies and analytics tools.

C. Research Data

• Responses to surveys, interviews, focus groups, or other research activities, which may include demographic data, behavioral insights, professional opinions, and preferences.

2. How We Collect Information

We collect data through:

• Website forms and inquiries

• Direct communication (email, phone, meetings)

• Research participation (surveys, focus groups, interviews)

• Automated technologies (e.g., cookies)

3. How We Use Your Information

We use your information to:

• Deliver and improve our consulting and research services

• Respond to inquiries and client requests

• Analyze and report market research findings

• Conduct research studies in compliance with professional ethics

• Monitor website performance and user experience

• Comply with legal and regulatory obligations

4. Market Research Data Collection

As a market research firm, we collect data solely for research, statistical, and analytical purposes. This includes:

• Demographics

• Attitudes and behaviors

• Preferences and usage habits

• Business-related feedback

This data is anonymized or aggregated unless otherwise stated and agreed upon.

5. Respondent Confidentiality and Anonymity

We strictly uphold respondent confidentiality. Unless explicitly authorized:

• We do not disclose personally identifiable information (PII) to clients or third parties.

• We report results only in aggregated or anonymous formats.

• Any identifying data is securely stored and separated from research responses.

6. Use of Research Data

Research data may be used to:

• Provide insights and recommendations to clients

• Conduct market, industry, and competitive analysis

• Develop trend reports and internal benchmarks

We do not use research data for direct marketing or sales purposes unless participants provide explicit consent.

7. Sharing Your Information

We may share information with:

• Service providers who support our operations under strict confidentiality terms

• Government or legal authorities when required to comply with laws, court orders, or regulations

• Successor organizations in the event of a merger, acquisition, or business transfer

We do not sell your personal information.

8. Your Rights

You may have the right to:

• Access your personal data

• Correct or update inaccuracies

• Request deletion of your data

• Withdraw consent at any time

• Object to certain uses of your information

To exercise any of these rights, please contact us at info@cairnconsultinggroup.com.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and gather analytics. You may modify your browser settings to disable cookies, though this may limit certain functionalities.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors without verified parental consent.

11. Data Security

We maintain appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

12. Industry Standards Compliance

Cairn Consulting Group adheres to:

• The Insights Association Code of Standards and Ethics

• ESOMAR Guidelines for Market and Social Research

• Applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA)

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the latest version. We encourage you to review it periodically.

14. Contact Us

For questions, concerns, or to exercise your rights, please contact:

Cairn Consulting Group LLC
Bryant Pond, ME
📧 info@cairnconsultinggroup.com